Cookie Policy

Last Updated: August 2026

At Crystal Cove, we use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and help us provide a secure and reliable service.

When you first visit our website, you can choose which non-essential cookies and similar technologies you consent to through our cookie consent banner. You can change or withdraw your consent at any time using the privacy settings available on the website.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website. They help websites function correctly, improve performance and provide useful information about how visitors use a site.

How We Use Cookies

We use cookies to:

Ensure our website functions correctly.
Remember your preferences and settings.
Help keep your shopping basket active during your visit.
Improve website performance and user experience.
Analyse website traffic and visitor behaviour.
Support secure online payments and fraud prevention.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled. They enable core functions such as secure login, shopping basket functionality and the checkout process.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve its performance and usability. Information collected is aggregated and anonymous wherever possible.

Functional Cookies

These cookies remember choices you make, such as language or region, to provide a more personalised experience.

Marketing Cookies

Where applicable, marketing cookies may be used to measure the effectiveness of advertising campaigns and display relevant advertisements across other websites.

Third-Party Cookies

Our website may use trusted third-party services that place cookies on your device, including:

Wix (website platform and essential functionality)
Payment providers used during checkout
Google Analytics (where enabled)
Google services
Meta (Facebook) Pixel (where enabled)
Elfsight review widgets
Other trusted applications integrated with our website

These third parties have their own privacy and cookie policies governing the use of their cookies.

Managing Cookies

Most web browsers allow you to control or delete cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website, including the checkout process and other features.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our website. Any updates will be published on this page.

Contact Us

If you have any questions regarding this Cookie Policy, please contact us using the details available on our Contact page.