Terms & Conditions

Welcome to Crystal Cove. By accessing this website or placing an order, you agree to the following Terms & Conditions.

Products

We make every effort to ensure that product descriptions, photographs and pricing are accurate. As many of our products are natural crystals and gemstones, each item is unique and may vary in colour, pattern, size and shape.

Orders

All orders are subject to acceptance and product availability.

If an item becomes unavailable after your order has been placed, we will contact you promptly to offer an alternative or provide a full refund.

Pricing

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

We reserve the right to amend prices, promotions and product availability without prior notice.

Payment

Payment must be received before goods are dispatched.

Payment methods accepted: Visa, Visa Electron, Mastercard, Maestro, American Express, UnionPay, JCB, Diners Club, Discover, Apple Pay, Google Pay, PayPal, Klarna, Clearpay.

Delivery

Delivery information can be found in our Shipping Policy. Delivery times are estimates and cannot be guaranteed.

Returns

Please refer to our Returns & Refunds page for full details regarding returns and refunds.

Product Information

Many of our products are intended to support wellbeing, relaxation and personal enjoyment.

Any information relating to crystals, aromatherapy, essential oils or PEMF products is provided for general information only and should not be considered medical advice or a substitute for professional healthcare.

Intellectual Property

All content on this website, including text, images, logos and product descriptions, remains the property of Crystal Cove and may not be copied or reproduced without written permission.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you have any questions regarding these Terms & Conditions, please contact us via our Contact page or by email.